Goals: Participants learn to prepare themselves for good performance of their organisation through modern methods of recruitment, selection, budgeting, training development and effective communication.

Objectives: At the end of the training, participants will be able to:

• Explain the step in Human Resource Management;
• Determine the staff training and development needs within their organizations’ objectives;
• Create a job description and understand how to conduct an employment interview and performance appraisal;
• Plan and conduct staff selection and recruitment process in HRM;
• Effective use of the human resources for improving staff development;
• Identify the key effective communication processes;

Course Contents

1.        Human Resource Overview
   1. Human Resource Management Cycle
      1. Planning
      2. Staffing
      3. Performance Appraisal
      4. Training Development
   2. Human Resource Planning
      1. Planning for future needs
      2. Planning for recruitment
      3. Planning for development
2.        Recruitment
   1. Job analysis
      1. Typical use of job analysis
   2. Job evaluation
      1. Job ranking
      2. Job grading
   3. Job description
      1. Sample of job description and its use
   4. Source of recruitment
      1. Recruitment from within
      2. Outside recruitment
3.  Selection
   1. Application form
   2. Interview
      1. Reference check (form)
      2. Interview's rating scale
   3. Tests
4. Orientation (training and development)
   1. Recommended Employee Orientation Guideline
   2. Ten characteristics of successful induction programs
5.        Training Programs
   1. Motivation
   2. Feedback
   3. Reinforcement
   4. Transfer of training
   5. Reception
   6. Environment considerations
6.  Training methods
   1. What is training?
      1. The training process
   2. On-the-job-training
      1. Steps leading to effective on-the-job-training
         1. Coaching
         2. Job rotation
         3. Apprenticeship
         4. Training position
   3. Off-the-job training
      1. Where can employee learn/train at?
         1. Day-release
         2. General class room instruction
         3. Field visits
         4. Conference
      2. Conditions for effective training programs
7.  Performance appraisal
   1. What is performance appraisal?
      1. Reason for using performance appraisals
         1. Performance appraisal
         2. Training and development
   2. Uses appraisal of current performance forms
      1. Manager rating subordinates
      2. A group of equal rating a colleague
      3. Subordinates rating managers
8.  Promotion and discipline
   1. Promotion
   2. Transfer
   3. Discipline
      1. An aid to supervisory self-analysis of discipline
         1. Background
         2. The discipline
      2. Termination employee
         1. Misconduct
         2. Absenteeism and tardiness
9. Corrective action for misconduct
   1. Use corrective action form
   2. Unsatisfactory job performance
      1. Corrective action for new employees
      2. Corrective action form (sample)
10.       Reasons you can not terminate employees
11. Communication
    1. The basic communication
       1. Listening skills
       2. Regulating information flow
       3. Giving feedback
       4. Giving negative feedback
    2. The skills of communication
       1. Top management
       2. To your workers
       3. To yours fellow supervisors
       4. To clients, customers or public
12.  Human Resource Communication systems
    1. Basics of communication
       1. Interpersonal communication
       2. Organisational communication
          1. Downward
          2. Upward

Who should participate? HR officers, supervisors and managers, General Manager, and SME owners......

Training Program: 
- Time: 8:30 - 5:00 (Lunch: 12:00 - 1:00 )
- Training Language: Khmer  and  Training Materials : Khmer and English

Training Fee: 
- USD 250 per participant. 
- Register before training, 190 $ a person

- This fee includes training materials (soft & hard copy), refreshments, and lunch, certificate & tools for the course.

Registration: 
To register,  send the followings via email or SMS: (your name, Tel, company & position) to  somnarng@gmail.com or aldohr.training@gmail.com Tel: 092 220 316  / 016 62 39 34