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Front Office Executive (The Bridge Club)

Job Info
  Position:Front Office Executive (The Bridge Club) (Full-time)
  Job category:Department Manager
  Posting date:21-Dec-2017
  Closing date:20-Jan-2018
  No. of Recruit:
  Location:  Phnom Penh
  Qualification:Bachelor degree
  Language: English-- Good
  Marital Status:Both
  Salary Rate:NegotiableUSD$/m
Contact Info
 Name: HR Department
 Address: No 99, Street Norodom corner Street Samdach Pan (St 214), Sangkat Beoung Raing, Khan Daun Penh, Phnom Penh
Job Details
Job Description

*** Key Responsibilities and Duties The key responsibilities of the Front Office Executive include but are not limited to: • Ensure the smooth operation of Front Desk and Housekeeping functions. • Participates in training of all Front Desk activities. • Checks guests in and out of the hotel/apartment/office; including groups and organized tours. • Meet and follow-up guest requests as per arrival and departure lists to ensure guests’ comfort. • Monitors the registration against in-house guests; Daily screening and checks. • Ensure all duties are completed in a timely and organized manner. (I.e. VIP list, arrivals, blocking rooms, in house bucket); communicates information to the associated departments. • Resolves guest and associate complaints and issues. • Communicates clearly with Duty Manager of daily regime at the Front Desk. • Will include rotation into the Night Manager/Executive position (Night Audits and Front Desk operations). • Understands the need and willingness to work in other related departments during peak periods as required (i.e. Housekeeping, Reservations and Concierge). • Maintain professional business confidentiality.
Job Requirements

*** Skills, Qualifications and Attributes: • Fluent written and spoken English; Mandarin would be considered an added asset. • Cheerful and bubbly deposition an added advantage. • Post-secondary education in Hospitality Management, or equivalent experience of at least 6 months. • Computer Skills - Demonstrated ability with regard to computer skills, including experience using hotel booking programs. • Attention to detail - Able to maintain sustained level of concentration. • Service Orientation - Displays a commitment to quality guest service at all times, values the supplying of accurate and timely information and relates to people from diverse backgrounds. • Professionalism - Regulates own behavior, understanding the hotel culture and acts appropriately in the execution of duties. HOW TO APPLY: Interested candidates are invited to send their CV and cover letter to below contacting information: • Email: • Address: No 99, Street Norodom corner Street Samdach Pan (St 214), Sangkat Beoung Raing, Khan Daun Penh, Phnom Penh

Job Responsibility

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