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Digital Marketing

Job Info
  Position:Digital Marketing (Full-time)
  Job category:Supervisors
  Posting date:26-Dec-2017
  Closing date:06-Jan-2018
  No. of Recruit:
  Location:  Phnom Penh
  Qualification:Bachelor degree
  Language: English-- Good
  Marital Status:Both
  Salary Rate:NegotiableUSD$/m
Contact Info
 Name: HR Department
 Phone: 010 235 837/ 077 839 813
 Address: No. 165-167, Monivong boulevard, Sangkat Monorom, Khan 7 Makara, Phnom Penh.
Job Details
Job Description

- Respond to Customer service online and calls - Maintain Social media presence, content (facebook, website etc) - Learn and understand each product to be efficient in customer service responding - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer accounts and file documents - Plan Facebook display advertising campaigns - Communicate with Graphic Designers on daily tasks -Other works assigned by the manager.
Job Requirements

- Proven customer support experience or experience as a client service representative - Strong phone contact handling skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Active and responsible personality - Good customer service skill - Good Interpersonal Skills - Good Communication skills - Maintain good communication with the team - Excellent communication and presentation skills - Ability to multi-task, prioritizes, and manages time effectively - High school degree - Can communicate in English and fluent in Khmer - If can communicate in Chinese will be put in higher consideration - Must be able to use computer, Internet, smart phone and other devices. - Must know Facebook Page, Instagram, Wechat, Skype and other applications for communication - Have basic knowledge of Photoshop or Adobe Illustrator or any photo or video editing software - Should have own Smart phone - Must be able to work from Monday to Saturday Full time 9am to 6pm BENEFITS: Public holidays Sunday Day off Free Lunch Special discount on selected products - Contact Number : 010 235 837/ 077 839 813/023 622 3838 - Email: - Address: No 165-167, Monivong blvd, Sangkat Monorom, Khan 7Makara, Phnom Penh Cambodia

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